Professional Certification

De-escalation & Violence Prevention for Healthcare Staff

$497 · Year-Long Access · OSHA & Joint Commission Aligned

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Course Curriculum

01

The Clinical Reality of Workplace Violence

Data, drivers, and the gap between policy and floor practice.

02

Recognition: Reading Escalation Early

Behavioral cues, physiological signs, and unit-level pattern recognition.

03

The 5-Step Clinical De-escalation Model

A scenario-tested framework engineered for medical environments.

04

Verbal Tactics That Work Under Pressure

Language, tone, and posture that de-escalate rather than provoke.

05

Personal Safety & Physical Positioning

Spatial awareness, exits, and safe-disengagement principles.

06

Legal Protections & OSHA-Aligned Documentation

Charting incidents in ways that protect you and stand up to review.

07

Recovery: Caring for Yourself After an Incident

Post-incident protocols that preserve clinical effectiveness.

08

Building a Unit Culture of Safety

Charge-level practices that prevent normalization.

Enterprise Licensing

Rolling the certification out across a unit, a facility, or a health system? Volume pricing, branded compliance documentation, and reporting dashboards are available for organizations of 25+ seats.

Request Enterprise Pricing