Dr. Deloris Benjamin
Protecting the People
Who Protect Us
PH.D. · AUTHOR · RESEARCHER · DE-ESCALATION TRAINER
Healthcare workers are five times more likely to experience workplace violence than professionals in any other industry. Dr. Deloris Benjamin equips healthcare staff, administrators, and clinical leaders with the tools to recognize violence before it peaks, respond with precision when it does, and build the institutional culture that prevents it from becoming routine.
About Dr. Benjamin
From the Classroom to the Clinical Floor
Dr. Deloris Benjamin began her career as an educator — and quickly discovered that the most urgent threat to the learning environment was not curriculum gaps or funding shortfalls. It was safety. It was the physical, psychological, and institutional safety of the people inside the building.
That discovery led to more than a decade of research in crisis management, safety protocol, and school safety. Dr. Benjamin's research has been downloaded, cited, and built upon by academics and institutional leaders around the world, accumulating over 30,000 reads and continuing to shape safety policy in education settings.
When the data made clear that the same patterns of institutional violence, underreporting, and inadequate staff preparation that plague schools are present — at even higher rates — in healthcare environments, Dr. Benjamin made a decision: the framework that protects educators should protect nurses, social workers, and clinical staff too.
For Healthcare Professionals Who Need More Than a Checkbox
De-escalation & Violence Prevention for Healthcare Staff
Professional Certification Course · $497 · Year-Long Access
Healthcare workers experience workplace violence at a rate five times higher than any other profession. Most receive no formal de-escalation training. This course changes that — with eight evidence-based modules written for medical professionals, not general audiences.
You will learn to recognize behavioral escalation before it reaches crisis, de-escalate with precision using a clinically grounded 5-step model, protect yourself legally with OSHA-aligned documentation, and recover from violent incidents in ways that preserve your clinical effectiveness and well-being.
- 8 comprehensive clinical modules with video and written content
- 48 scenario-based assessment questions that develop clinical judgment
- Downloadable Professional Certification upon completion
- OSHA and Joint Commission compliance documentation package
- Year-long course access with discounted annual renewal
- Enterprise licensing available for hospitals and health systems
“Speaking with Deloris made me think about areas of patient safety I had not considered before.”
When Healing Hurts
A Professional Manual
Dr. Deloris Benjamin
The Manual
When Healing Hurts
The companion manual to the certification course — built for clinical leaders, charge nurses, and individual practitioners who need a working reference rather than another binder on the shelf.
- Evidence-based clinical frameworks for recognition, response, and recovery
- Reflective Practice questions for individual and team development
- Legal and OSHA compliance guidance in plain clinical language
- Post-incident recovery protocols and resilience-building frameworks
Download When Healing Hurts and begin the work of building a clinical environment where violence is recognized, documented, and addressed — not absorbed.
Download the ManualSafety Intelligence Membership
Stay Sharp Between Trainings
An ongoing professional resource for certified clinicians and safety leads — designed to keep your practice, your documentation, and your evidence base current long after the certification is complete.
Quarterly Live Workshops
Small-group sessions on emerging threats, regulatory shifts, and case-based de-escalation practice — led by Dr. Benjamin.
Policy & Documentation Templates
Ready-to-adapt incident, post-incident, and compliance templates that hold up to OSHA and Joint Commission review.
Research & Evidence Briefs
Peer-reviewed findings translated from academic language into clinical application — evidence-based without the literature review.
Speaking & Professional Development
Bring Dr. Benjamin to Your Team
Keynotes, in-service workshops, and leadership intensives for hospitals, health systems, and clinical conferences. Sessions are evidence-based, scenario-driven, and tailored to the unit, the role, and the regulatory environment.
Dr. Benjamin continues to offer keynotes and professional development for teens, women's groups, and educational organizations. For school safety or educational leadership presentations, please use the booking form.
Book Dr. BenjaminWhat People Are Saying
“Speaking with Deloris made me think about areas of patient safety I had not considered before.”
“We cannot wait to roll out the certification program in our facility. Proper documentation will help us to stay in compliance.”
“Dr. Benjamin's presentation gave my hospital pointers on areas we needed to revisit and improve. She is welcome to come back at any time and share her wealth of knowledge with us.”
Ready to Move Forward
Book a Consultation
Schedule a thirty-minute conversation with Dr. Benjamin to walk through pricing and timeline for your enrollment size, talk through implementation, and leave with a clear next step — whether that is an enterprise proposal, a speaking inquiry, or a course enrollment.
“Your staff shows up every day prepared to heal. The least we can do is prepare them to be safe.”
— Dr. Deloris Benjamin, Ph.D.